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Vivere Condominium
Gov. A Reyes Street corner Abaya Street
Vigan, Ilocos Sur 2700

Contact Number

(0917) 320-0933 | (0999) 229-5430

E-mail Address

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Terms and Conditions

1. Scope
Stated in this agreement are the terms and conditions for all reservations made through Paradores De Vigan’s (“Hotel”) online reservation system.
2. Acceptance
Reservations placed by the guests via the Hotel’s online reservation system are assumed to have read and accepted the terms and conditions of the Hotel.
3. Confirmed Reservations
Once a Confirmation Letter from Paradores De Vigan has been sent to the guest’s email account, his/her reservations are considered confirmed. If within 24 hours after placing a reservation, guest has not received a Confirmation Report, he must call the Hotel at (077) 674-2553 / (0917)320-0933 / (0999)229-5430 to report this immediately.
4. Cancellation
For guaranteed bookings, one night charge shall apply for cancellations within 14 days prior to scheduled arrival date or in the event of a non-arrival on the day.
* Payment is non-refundable for unused nights of In-house guests who decide to shorten their stay.
5. Payment/ Guarantee Policy
All reservations are guaranteed thru pre-payment of 70% or full amount on the prescribed option date set by Paradores De Vigan. If guests fail to pay on the prescribed date, the Hotel may accept bookings from other parties.
6. Fraud/ Verification Process Policy
Upon check-in, guests are required to present their valid ID, fill up a registration card and check-in folio. Specimen signature will be compared to their presented ID for assurance. For online payments using a credit/ debit card, proof of When the card holder and the guest are not the same person, the guest is required to have an authorization letter upon check-in, stating that the credit card holder has allowed the guest to use his card during the reservation process, as well as
7. Check-In/ Checkout Time
On the day of departure, check out time is 12:00 nn. Arrivals should be planned not earlier than 2:00 pm to ensure that rooms are ready.
8. Early Check-in/ Late Checkout
A. A request for an early check-in is subject to availability. Full one night rate will be charged for check-in from 1:00 am to 6:00 am and half day rate charge for check-in from 6:01 am to 10:00 am.
B. Late Checkout / late departures up to 6:00 pm are subject to availability and will be charged 50% of the Hotel’s Rack Rate. After 6:00 pm, full room rate will be charged.
9. Family Plans
Children below 10 years old are free of charge when sharing room with parents/adults and no extra bed is required. Children over 11 years old, meanwhile, are considered as adults and will be charged accordingly.
10. Privacy Policy
Business and personal information provided by the guest is private and confidential and will not be disclosed to third parties for whatever reason or purpose.
11. Online Promotions
Promotions in Paradores De Vigan website may have special terms and conditions indicated in the room description. These special terms & conditions will be imposed to promotional or package reservations by guest

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